Over the course of the last two decades, the internet has become nearly ubiquitous. However, in many countries or (remote) areas Internet is still either unavailable, intermittent, restricted, or slow at its very best.
Multinational operating organizations – our customers – want universal and guaranteed access to reliable, stable, and affordable Internet wherever they do business. However, contrary to popular believe, access to reliable Internet is not always easy to organize or implement. Service and maintenance are another point of concern.
Furthermore, in addition to universal access to mission critical Internet, corporates have at least three more stringent requirements:
At NWNS we understand our customer requirements and we provide a matching “Last Mile Connectivity Service” to businesses operating internationally. We provide this service globally, but our focus is on developing markets and underserved areas. Because this is where we can make all the difference.
The concept is easy: NWNS represent its customer there where the service is required. We organize and deliver a total solution as specified by our customer.
But the devil is in the details: Beyond the logistical difficulties with providing internet access in developing countries the challenge of access can be severely limited by factors including economical (excessive costs), technical (lack of coverage), and cultural (over-regulation aka bureaucracy). We believe that one must have the boots on the ground, the people in place to manage and overcome all the local hurdles. And we have.
In the space of 25+ years we’ve established a reliable global network of local affiliates and Field Service Representatives who work on our behalf. In addition, we have closed flexible agreements with licensed telecom providers operating locally.
Providing possible and allowed, they supply us with the access and bandwidth solutions required. If for whatever reason our local providers cannot supply, deliver, or meet specifications, NWNS will sources, propose, and implement alternatives such as for example satellite-based solutions.
Examples of countries where NWNS has successfully arranged for – or on behalf – its customers last mile connectivity include UAE, Saudi Arabia, Oman, India, Bangladesh, Pakistan, Tanzania, Kenya, Uganda, Madagascar, Russia, Uzbekistan, Vietnam, Mongolia, Thailand, Malaysia, Guam, Palau.
To guarantee continuity and an excellent customer service our multilingual global NWNS Helpdesk and Network Operations Center operate 24 x 7. NWNS uses a ticketing system, and our real people can be easily reached by email, telephone, or web portal.