NWNS Governance & Compliance

Notices, Statements, Declarations & Disclaimers

It’s all about how we do things in NWNS, our business ethics. And everyone who works in our organisation plays a part. 

Our values, purpose and ethics code define who we are and what we stand for, together.

At NWNS, we strive to deliver on our value of caring for the communities where we live and work – so the environment around us and the people we serve will have a better future. 

Not just fancy words, this is how we really work and the statement is backed up by numerous example.

Moreover, we seek to do business with suppliers who share our social and environmental values, and to work to enhance the sustainability of their operations.

Operating with integrity

Fair Competition

We follow the law

We at NWNS strive to comply with all the laws that apply our work including laws which apply internationally like the UK Bribery Act and US Foreign and Corrupt Practices Act.

In many countries we operate under licence conditions or other regulations that may impose obligations, restrict what we can do, or mean we have to tell a government what we’re doing. All people working with NWNS including staff, field support and our clients need to be aware of – and comply with – any regulation that applies to our work.

As any (global) company, we need to be careful about where we trade and who we trade with. This includes complying with embargoes and sanctions which have been imposed on certain countries, groups of countries, or individuals.

Operating with Integrity

NWNS’s high ethical standards and our Code of Conduct provides guidance for dealing with customers, suppliers, other employees, competitors and the public with integrity and in an ethical and appropriate manner.

Our company respects international social compliance and environmental principles aimed at promoting and protecting human rights and the environment. Our policies align with the goals of several international standards, including the International Labor Organisation’s Declaration on Fundamental Principles and Rights at Work. These values are formalised in our Human Rights in Employment Policy and Instructions.

NWNS’s Corporate Social Compliance team provides support to our business for integrating human rights into our owned and contracted operations, and advises on stakeholder interactions based on the Code of Conduct and International Corporate Social Responsibility standards. Should you have any questions regarding Social Compliance, please contact us at compliance-at-nwns.org

We Respect Human Rights And Each Other

Human rights recognize everyone’s inherent dignity and equality, no matter who they are or where they live. So we think particularly carefully about the rights of our employees, workers in our supply chain, our customers and the wider communities where we operate. We only want to work with people who choose to work freely, with rights to equal opportunity, freedom of association and collective bargaining.

Anyone at any time can report concerns about modern slavery to the Modern Slavery Helpline and Resource Centre online at http://www.modernslaveryhelpline.org.

Fair Competition

We compete vigorously but fairly, being honest, respectful and trustworthy in all our dealings. There’s nothing wrong with using every resource we have to gain a legitimate competitive edge: our people, our knowledge, our experience. But we always act ethically in line with our values, policies, the law and our regulatory obligations.

We believe in free markets. That means we respect the rights of our competitors to carry on their business, and we don’t pressure or coerce our customers into choosing us over our competitors.

We can only make public statements about other companies as long as they’re accurate, up-to-date and relevant, and we comply with our regulatory obligations and the law in terms of where we get our information. 

But we’d rather talk about our own strengths than talk about our competitors.

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NWNS Code of Conduct on Corruption & Bribery

We don’t tolerate bribery and corruption.

NWNS is committed to conducting its business with honesty and integrity and in compliance with the laws of all jurisdictions in which NWNS is active. Two laws of particular importance are the US Foreign Corrupt Practices Act and the UK Bribery Act 2010. NWNS is also required to comply with the World Bank’s Anti-Corruption Guidelines, the United Nations Convention on Corruption, and the OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions.To ensure compliance with these standards and laws NWNS has adopted this Code of Conduct on Corruption and Bribery. The full version can be downloaded as pdf. It may happen that we ask our partners in the field to confirm compliance with our Code of Conduct. If not already covered by a partner agreement, NWNS will use the Ethical Self-certification tool especially developed for this purpose.

All NWNS staff is certified according to international standards established by the United Nations.

NWNS Gifts & Hospitality Policy

Gifts and hospitality can be a normal and healthy part of building business relationships. But as NWNS, we never offer or accept gifts, payments or hospitality to encourage or reward a decision. We very well understand that different cultures have different attitudes to what’s acceptable. But as an international business serving prime customers, we need to respect these differences, while staying true to our ethics code.Therefore, we’ve implemented a gifts and hospitality policy to help anyone involved to work out what we believe is or isn’t okay. 

Image by DaKub from Pixabay

NWNS Global Sanctions Policy

As a company, we are committed to carrying on business in accordance with the highest ethical standards. This includes complying with all applicable trade sanctions and financial regulations (Sanctions Laws) in the countries in which we operate.

To this end, NWNS will comply with all economic and trade sanctions applicable to our business activities.

This Policy applies to NWNS’s operations globally, including directors, officers, employees, contractors, and other third parties acting on behalf of the foregoing.

Sanctions are the regulatory restrictions applicable to dealings with certain countries/territories, governments, groups, entities, individuals, or controlled goods or services. The nature and extent of these restrictions may vary (i.e. limitations on import/export, controls on specific goods and services, restrictions on financial operations, etc.), and it is important that all parties involved understand the business implications.

Image by Pete Linforth from Pixabay

NWNS GDPR and Privacy Notices

We protect the confidential and private details of our company, people and customers. Customers, businesses and public sector organisations trust us to handle their personal data safely and securely. Therefore, we have a set of binding rules which people working for, with and on behalf of NWNS need to comply with. These rules are summarized in our Privacy Principles. Everyone in NWNS has a responsibility to make sure that we handle data in line with these rules, our customer contracts and data privacy laws. Never discuss or disclose data to colleagues (or people claiming to be colleagues) unless there’s a business need to do so.

This Privacy Notice for Candidates for Employment contains information about how NWNS FZE, NWNS (Europe), Mangosat BV, and each of its controlled subsidiaries collects, stores, discloses and uses personal data during the recruitment process.

This Privacy Notice for Customers and Field Partners contains information about how NWNS FZE, NWNS (Europe), Mangosat BV, and each of its controlled subsidiaries  collects, stores, discloses and uses personal and corporate data.

Image by pgcuellar from Pixabay

NWNS Health & safety Policy

NWNS believes that health, safety and well being are critical contributors to our (future) commercial success. NWNS cares about its people, its partners and its customers and will take a positive approach to their health, safety and well being through the promotion of healthy behaviours to help them avoid illness or injury arising from their work.

Our goal is ‘zero avoidable harm’. To achieve this goal, we will commit resource and effort as well as measuring ourselves against publicly available targets.

Please download and read our Health & Safety Policy. This document sets out how we believe our Field Support Partners and their employees should conduct themselves and the specific rules you must follow when working for NWNS.

The NWNS Safe Work Method Statement (SWMS) is intended to support our field partners to understand the requirements that have been established to carry out potential high risk work in a safe and healthy manner.